When it comes to energy efficiency and home upgrades, quality matters. Since October 2024, EnergySmart has undergone a remarkable transformation, driven by a renewed focus on customer satisfaction, installation quality, and trust. Under the leadership of our CEO, now Managing Director, EnergySmart has made significant strides in raising standards, ensuring that homeowners across the UK receive the best possible service through the ECO4 scheme.From 1 April 2025, the energy price cap in the UK will increase by 6.4%, raising the average annual bill for a typical household to £1,849.This change underscores the importance of enhancing your home’s energy efficiency to mitigate rising costs.
A Commitment to Excellence: From Poor to Excellent
Before our leadership transition, we recognised that improvements needed to be made. That’s why we put quality back at the heart of everything we do—and the results speak for themselves. In just a few months, our Trustpilot rating has soared from Poor to Excellent, now standing at an all-time high of 4.4 stars. This makes EnergySmart one of the top-rated energy efficiency installers in the UK.
Our approach has been simple but effective:
- Higher installation standards – Ensuring every job is completed to a standard we’re proud of.
- Right-First-Time approach – Minimising the need for remedial work and prioritising customer satisfaction.
- Transparent communication – Keeping customers informed and supported throughout their journey.
- Continuous training – Equipping our teams with the latest knowledge to deliver best-in-class installations.
Quality That Homeowners Can Trust
The impact of these improvements isn’t just reflected in our ratings—it’s seen in the thousands of homes we’ve upgraded. Whether it’s internal wall insulation, solar panels, or air source heat pumps, we’re ensuring that every measure installed through ECO4 delivers maximum energy efficiency and cost savings.
With rising energy bills and the UK’s commitment to net-zero, there’s never been a better time to put your trust in EnergySmart. We’re here to help homeowners and tenants reduce fuel poverty, lower energy costs, and create warmer, more sustainable homes—all at zero cost to those who qualify.
The Future is Bright
Our journey doesn’t stop here. With unwavering dedication to quality, we continue to push forward, ensuring that every customer benefits from the highest standards of service and installation. EnergySmart is proud to be setting a new benchmark in the energy efficiency industry—one that prioritises trust, excellence, and real impact.
If you’re considering an energy-saving upgrade for your home, now is the time. Trust EnergySmart to deliver the quality and care you deserve. Check your eligibility today and take the first step toward a warmer, more efficient home.